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If you require support with a payment, account or technical issue, please head to the relevant Support Centre. To ensure the right team can help you as quickly as possible, we can only respond when a request is made via the correct Support Centre .
Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.
How to actually contact Jagex customer support [In-Depth Guide] Discussion. It's easy - you don't. Or do you? The goal of this post is to provide a straightforward guide which maximizes your chances of actually reaching a real Jagex moderator reading your message.
Jagex.com Jagex Accounts Launcher. Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. RuneScape. Contact us. What is your issue? Account. Payment. In-game. Technical.
I'll be as straightforward as possible - the support center is unintuitive and understaffed. There are many posts in this subreddit about users unable to find how to message the support team. Even if you do manage to reach them, you can never be fully sure if/when they might get back to you.
The email you use to log in to your Jagex account. The name visible in your Jagex account settings. The display name for any game characters linked to your Jagex account. Please use a comma to separate each name. Tell us more about your issue.
Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. [27-OCT] Possible purchase disruption: UK clocks change at 02:00 - Clocks in the UK go back on Sunday 27th October which may cause a delay on purchases made from us. Delayed response times - We're currently experiencing a high volume of requests, we might not get ...
