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  1. What is ISO 9001 : 2015? ISO 9001 is an internationally recognised standard in quality. It is a guide to best practice, not just in terms of the products or services you provide, but in how your business operates too.

  2. WHAT IS ISO 9001? ISO9001 is the internationally-recognised standard that specifies requirements for a quality management system (QMS). In the most simple terms, a quality management system is a clearly defined set of business processes.

  3. In this white paper you’ll find the explanation of each clause of the ISO 9001:2015 standard in plain English, so that you’ll be able to use those requirements to improve your processes. You’ll notice that the numbers of the subtitles are the same as the clauses in the standard.

  4. ISO 9001:2015 follows the Annex L management system standard (MSS) and is structured into 10 sections, three of which are introductory and of little importance when trying to understand the core principles of ISO 9001.

  5. ISO 9001:2015 is the perfect place to begin. ISO 9001 lays out the core fundamentals of the modern QMS, and the key ingredients for providing products and services that consistently meet the requirements of your customers.

  6. This book summarizes the content of the ISO 9001:2015 standard. It offers both beginners as well as users with little knowledge an introduction to the standard and provides a short and precise basic understanding of all requirements relevant for day-to-day operations.

  7. What exactly is ISO 9001? ISO 9001 is a management system standard, which is voluntarily agreed on, and applied across the industry. This standard includes requirements for quality management. In order to implement ISO 9001, an organization should be able to meet customer requirements and enhance customer satisfaction.

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