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The International Journal of Retail & Distribution Management (IJRDM) focuses on issues of strategic significance in retailing and distribution worldwide and provides a forum for researchers in academia, business, consultancy and management.
Florent Saucède, David Vidal. Linking platform governance and value, the article explains how platforms manage openness, which gives users access and authority, to shape the user experience and orchestrate…
Peter Smith, David J. Burns Aims to examine the relationship between the merchandising strategies employed in the configuration of a power aisle and consumers’ price perceptions of those products within a…
4 kwi 2019 · The purpose of this paper is to provide a deeper understanding of how omni-channel strategies link to the digitalisation phenomenon. The study is explorative in nature and aims to expand existing knowledge by using a business model (BM) perspective.
HOW THE TEXT IS ORGANIZED. Retail Management: A Strategic Approach has eight parts. Part One introduces the field of retail-ing, the basics of strategic planning, the importance of building and maintaining relations, and the decisions to be made in owning or managing a retail business.
1 lis 2016 · Understanding customer experience and the customer journey over time is critical for firms. Customers now interact with firms through myriad touch points in multiple channels and media, and customer experiences are more social in nature.
1 lis 2020 · Based on the above discussions, we can see that omni-channel retailing is very popular nowadays in the new retailing era when digitalization, social media, big data and other new technologies (e.g., AI, VR, blockchain, etc.) are transforming the retail business models.
