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  1. This guide provides information for Independence Blue Cross (Independence) network providers about the various ID cards that you might see from out-of-area members who have coverage under a Blue Plan.

  2. 13 lis 2023 · Locating the group number on your Blue Cross Insurance Card may initially seem like a challenge, but with a little guidance, you can easily find it on the front or back of the card.

  3. Forms are not used to verify member eligibility or to check the status of a claim. Instead, please use PEAR Practice Management on the Provider Engagement, Analytics & Reporting (PEAR) portal or call 1-800-ASK-BLUE (1-800-275-2583) to access the Provider Automated System.

  4. • name, dosage, and National Drug Code number. Claim status inquiries Independence is your single point of contact for all BlueCard claim inquiries for dates of service up to 18 months prior to the current date. Claim status inquiries can be done by: • Phone. For HMO and PPO claims and Traditional claims, call Independence at 1-800-ASK-BLUE.

  5. Members who have medical coverage under Independence Blue Cross can contact Customer Service with any questions. Customer Service Representatives are available 8 a.m. to 6 p.m., Monday – Friday. 1-800-ASK-BLUE (or 1-800-275-2583 ) (TTY/TDD:711)

  6. If you have a question regarding the status of an outstanding claim, you can submit an electronic Blue Exchange Claim Status Request (HIPAA transaction 276) or contact your local Plan. Do not send in a duplicate claim.

  7. To request a reimbursement as a Personal Choice 65 PPO Member for a non-network claim, please complete the Non-network claim form and submit to the Independence Blue Cross Claims Department at the address listed on the form. As a member of Keystone 65 HMO or Personal Choice 65 SM PPO, you are covered for an influenza vaccine each year. If you ...

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