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The ICC oversees the provision of adequate, reliable, efficient and safe utility services at the least possible cost to Illinois citizens served by electric, natural gas, telecommunications, water and sewer public utility companies. To view a specific case docket, use the e-Docket search engine.
Contact Us. There are several ways to contact the Public Utility Commission depending on your needs. Utility Customer Complaints. For utility customers with complaints or questions about terminations or payment arrangements, call your utility first to try to resolve the issue.
The division also works to ensure that utilities comply with customer service regulations including regulations pertaining to the Low Income Usage Reduction Program (LIURP) and the Commission’s Customer Assistance Program (CAP) Policy Statement.
In the United States, a public utilities commission (PUC), utilities commission, utility regulatory commission (URC), or public service commission (PSC) is a governing body that regulates the rates and services of a public utility, such as an electric utility.
23 paź 2024 · You can also follow us on X (formerly Twitter), Facebook, LinkedIn, Instagram and YouTube. Search for the “Pennsylvania Public Utility Commission” or “PA PUC” on your favorite social media channel for updates on public utility issues and other helpful consumer information. # # # Contact: Nils Hagen-Frederiksen Press Secretary 717-418-2701
You can ask a question or file a complaint with the Commission. ICC staff will help you file your complaint and provide you with the information you need. File a Complaint Make a Public Comment. Illinois consumers have the option to file a public comment regarding any case being considered by the Commission.
Contact Information. For more information or to submit a complaint, contact Attorney General Kwame Raoul’s Consumer Fraud Bureau. You can also submit an online Consumer Complaint Submission Form here.
