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I lost my receipt, is there a way to locate a copy? Purchase history can be found in your IKEA Family account. If an IKEA Family card was used during checkout at the store, you can find your transactions by logging into your IKEA Family account. If this isn't an option, please contact us at 1-888-888-4532 or by chat.
You can view your latest in-store and online receipts by logging into your account here. As an IKEA Family member, you can log into your IKEA account and find all your receipts through your purchase history.
Current and ongoing online orders can be viewed by visiting the "Track my order" page and manually entering your order number with the email/telephone number to see the specific order details. If you're unable to locate a receipt or invoice, we can likely find it for you.
All you need is the last four digits of the card you used. If you used cash, you can give them your IKEA family member #. If you paid in cash and don’t have a family member account, you’re SOL! Hi, I purchased a few items today at my local IKEA and lost my receipt.
It shouldn’t take any time at all if you have the credit card statement with the date and exact price you paid. They can just search it from that.
PSA: If you lost your receipt, then you can call customer service for a copy. All you need is the date that you purchased the items and the total price on the receipt. You can find this on your credit card statement. They will usually gladly send you an email copy of the receipt.
How to find you receipt information. You can find the total amount under the dashed line. You can find the time at the bottom of the receipt. The receipt number is below the barcode.
