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  1. If you are - or want to be - a DHS partner, provider, contractor, or vendor, you can find the information and resources you need. Learn More About Providers.

    • Customers

      IDHS can help you meet basic needs, cope with illness,...

    • Providers

      Become a Provider - Steps to becoming a service provider for...

    • About

      For IDHS, the State of Illinois is divided into 5 Regions....

    • News

      New Phase of Three-Year Transformation Initiative Will...

  2. ABE Manage My Case provides customers with information about their benefits, including application status, redetermination status, recent notices and benefit amounts. Customers can also submit redeterminations and changes and request new benefit programs. Visit DHS ABE Customer Support Center for more information on how to manage your account ...

  3. Online. Use the ABE Manage My Case portal to manage your Medical, SNAP and Cash benefits - online, anytime. Find out more about linking your existing case to ABE Manage My Case (pdf) and review the ABE Customer Guide (pdf) by visiting the ABE Customer Support Center.

  4. Apply Online. Use the Application for Benefits Eligibility (ABE) to apply for SNAP, cash or medical assistance - online, anytime. Please visit the ABE Customer Support Center. Apply Using a Paper Application. Download the application.

  5. Use the IDHS Customer Help Line for questions about case status, benefits, services or eligibility. Staff are available 8:30 am - 5:00 pm, Monday through Friday, except State holidays.

  6. The Illinois Department of Human Services was created in 1997 to provide our state's residents with streamlined access to integrated services, especially those who are striving for economic independence, and others who face multiple challenges to self-sufficiency.

  7. Anyone approved to receive cash assistance or SNAP (Food Stamps) benefits will be issued an Illinois Link card. The Illinois Link card is a plastic card that looks and works like a debit card. If you are eligible for cash and SNAP benefits, you will access both with the same card.

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