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Refurbished Mobile Phones; Mobile Phone Accessories; SIM Free Phones; Pay as You Go
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Chat. Talk to our Chat Bot for answers to simple questions, or to one of our advisers for anything else. Chat to us
Our Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays. You can access Live Chat here: www.idmobile.co.uk/live-chat . Please note: You’ll need to allow a few moments for the Live Chat Button to load.
Alternatively, our Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays. You can access Live Chat here: www.idmobile.co.uk/live-chat.
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Click here to use our settings tool to get new settings on your iD Mobile phone and device.
Log in to the iD Mobile App. Click “My Account”. Click “Thinking of leaving?”. Click “Switch or Cancel Now”. Choose “Get PAC Code” and follow the instructions. Request a PAC over the phone. Call 0333 003 7777. Select option 2 for Upgrades, Plan Changes and Cancellations. Select option 1 for PAC.