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iD Community. Get help & support 24/7, browse articles and talk to other iD customers. Visit iD Mobile Community. Chat. Talk to our Chat Bot for answers to simple questions, or to one of our advisers for anything else. Chat to us. App & Account. Manage your account quickly and easily online or via the iD app. Find out more. Automated service.
- Upgrades / Change Your Plan
Upgrades / Change Your Plan - Help and Support | iD Mobile...
- Coverage
Coverage - Help and Support | iD Mobile Network
- Manage Your Account
Manage Your Account - Help and Support | iD Mobile Network
- Getting Started
Getting Started - Help and Support | iD Mobile Network
- Pay as You Go
Pay as You Go - Help and Support | iD Mobile Network
- Leaving iD
Leaving iD - Help and Support | iD Mobile Network
- Billing
Billing - Help and Support | iD Mobile Network
- Orders
Orders - Help and Support | iD Mobile Network
- Upgrades / Change Your Plan
Live Chat. Our Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays. You can access Live Chat here: www.idmobile.co.uk/live-chat. Please note: You’ll need to allow a few moments for the Live Chat Button to load.
Alternatively, our Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays. You can access Live Chat here: www.idmobile.co.uk/live-chat.
At iD Mobile help & support is 100% online. If you’re not getting on with Live Chat, I’d suggest contacting iD customer service via one of the following methods: Private message using Facebook Messenger. DM using X (formerly Twitter). The agents work until 8pm on weekdays (6pm at weekends). View original. Contract. +10. andewhite. Legend.
If you've any difficulties or wish to speak to a member of the iD team, you can chat with one of our Live Chat agents, by clicking on the 'Chat to us.' button on the bottom right-hand corner of the screen.
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You can contact the iD Mobile customer service team via live chat, phone, and email. The phone and live chat can be used for faster turnaround time and have less than 3 minutes of waiting time. Email requests can take between 2 to 3 business days to be handled.
