Search results
A transaction can contain two types of statuses, a drop status and a pickup status. A document is moved into a drop status when the events and conditions of a transaction have been completed. A pickup status takes the document from the previous drop status and moves it through the next transaction. Created and Scheduled are examples of statuses.
Track your order status. Obtain the status and relevant information for a specific hardware or software product order or a set of orders. Track order history for the past 12 months. You can also check the link and information about carriers for the latest delivery and logistics status updates.
Manage your omnichannel order fulfillment from a single point, track inventory in real time and provide diverse, customer-centric delivery options. Build customer trust and satisfaction by gaining instant visibility into inventory levels and providing clear, flexible purchasing options across different channels.
With IBM Sterling Order Management, you can merge all your sales channels onto one fulfillment platform that helps you accurately track inventory levels, coordinate third-party logistics and organize customer orders, shipping options and returns management, all while reducing shipping costs.
Enter the Seller of the orders you want to search for, if applicable. If this is checked, you can select from the drop-drown list the exchange type of the order for which you want to search. If no exchange type is selected, Sterling Order Management System searches for all the exchange order types.
Using Order Hub, you can create personalized workspaces with ease to view various metrics and to monitor nodes, orders, and inventory across your network. You can also define thresholds to identify SLA and progress risks and display alerts on your workspace.
Get the status of a specific hardware or software product order or set of orders. * - Both fields required Enterprise, INAC, company or customer number *
