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The IBM patient services platform enables the essential services needed to improve patient experience while streamlining operations and obtaining valuable market insights. IBM is dedicated to enabling health professionals and pharmaceutical manufacturers to make meaningful and impactful progress toward a healthier future. Author.
20 gru 2021 · The customer engagement layer is built on Salesforce Health Cloud, with portals for patient, healthcare provider, field agents and a control hub call-center console. The CEL-enhanced data model addresses specific requirements including patient access, affordability and treatment assistance.
Utilizing IBM® watsonx.ai™ technology to enhance patient-centered care delivery by serving over 700 additional patients weekly, and experiencing a 6% drop in missed appointments for some patients. Read the case study
IBM (NYSE: IBM) announced the next evolution of the patient portal, significantly expanding the types of information, alerts, recommendations and interactive coaching healthcare providers can offer to interact with their patients online.
6 wrz 2023 · IBM disclosed "unauthorized access" to J&J’s Janssen CarePath patient assistance program, which helped over 1 million U.S. patients last year.
Despite the rapid proliferation of patient portals, little is known about their use by, or effect on, patients. The majority of studies reported the user volume and demographics of patient portal users within only one type of health care delivery setting, especially in primary care settings . Our study extends prior research by studying three ...
3 mar 2011 · IBM unveiled its new patient portal on Thursday, one designed to boost patients' involvement in their care and expand the types of information, alerts, recommendations and interactive coaching that providers can offer their patients online.
