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  1. All hours are Monday to Friday except where otherwise noted. Click on the menu icon in the map's upper left corner to select specific program offices. Or click on a marker on the map below to see further information about that location. Text listings of centers are listed to the left.

    • HEAP Locations

      Medicaid Offices; OCSS Locations; HEAP BAC Locations; Share...

    • SNAP Centers

      Washington Heights SNAP Center: Address: 4055 10th Avenue,...

    • Medicaid Offices

      Monday – Friday 9:00am to 5:00pm. East New York: Address:...

    • OCSS Centers

      OCSS Locations. With the ongoing pandemic, we encourage...

    • Benefits Access Centers

      Monday – Friday 8:30am to 5:00pm. *Primarily handles face to...

    • CASA Offices

      CASA Offices. This is a map and list of CASA Office...

    • I Need Help

      View HRA's Interactive Guide to Services. For additional...

    • About

      Through integrated management for HRA and DHS, client...

  2. Washington Heights SNAP Center: Address: 4055 10th Avenue, Lower Level, New York, NY 10034. Monday – Friday 8:30am to 5:00pm. SNAP services are available at HRA Benefits Access Center Lower Manhattan: Address: 109 E. 16th Street, New York, NY 10003. Monday - Friday 8:30am to 5:00pm.

  3. Monday – Friday 8:30am to 5:00pm. *Primarily handles face to face recertifications and emergency walk-in activities for the Family Call Center’s active child only cases whose payees are not in receipt of cash assistance. Family Services Call Center, Queens Satellite: Address: 32-20 Northern Boulevard, Queens, NY 11101.

  4. Do you need information about an HRA program? Call the DSS OneNumber at 718-557-1399 and get information about various programs across HRA. Listen to the main menu options and choose the corresponding number to reach that program.

  5. Monday – Friday 9:00am to 5:00pm. East New York: Address: 404 Pine Street. 2nd Floor. Brooklyn, NY 11208. Phone: 929-221-8204. Monday – Friday 9:00am to 5:00pm. Kings County Hospital: This location is closed until further notice. You can use ACCESS HRA to apply for SNAP and Cash Assistance Benefits.

  6. MANHATTAN HRA OFFICES Borough: Manhattan Neighborhood Zip Code HRA Office (Human Resources Administration) Central Harlem 10026 East End #23: 2322 Third Avenue, New York, NY 10035 212-860-2749 | 212-860-6801 Fax: 917-639-2502 | HDU Fax: 917-639-2503 Monday – Friday 8:30am to 5:00pm 10027 St. Nicholas #18: 132 W. 125th Street, New

  7. Connect your case with HRA to view benefit information. For detailed information about your SNAP or Cash cases, or to schedule an appointment: Call the Human Resources Administration (HRA) information line at 718-557-1399. For SCRIE/DRIE: Call 3-1-1. For Medicaid Renewal: Call the HRA Medicaid Helpline at 888-692-6116.

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