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You need to call the customer support at #877-789-6669. I think they re-run the card, reset it in the system or some such. In my case they told me when I ride again to tap and that same one again. It would be denied, but to go ahead and tap a second time and it would work. Their website is https://omny.info.
Learn more about contactless cards and digital wallets. You can also use cash to buy a new OMNY card or reload an existing OMNY card at more than 2,000 retail locations across the New York metropolitan area. OMNY card availability may vary by retailer. Find a retail location near you.
“OMNY.” Here’s why you should tap for your subway and bus rides: • No more loading a MetroCard before you ride. Only pay when you tap. • Free transfers when you tap the same device or card at each stop on your trip. • Free rides after 12 fares within seven days using the same device or card. Read this brochure in Spanish,
Learn how to us OMNY on MTA subways and buses with Al Putre, Executive director of the OMNY Fare Payment Program.
26 wrz 2024 · You can now use your registered contactless debit or credit card, or smart device to pay the reduced fare. And subway and local bus transfers are still free with OMNY. If you registered with your contactless card, you're all set to tap and go.
If you have a registered OMNY account, you have access to your OMNY account via OMNY’s automated telephone system at 877-789-6669, 24 hours a day, 7 days a week. You will need your bank card or OMNY card number and your four-digit PIN to access your OMNY account.
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