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Poly device. Update your firmware using your computer with Poly Lens App. Download at poly.com/ lens. While updating firmware: •Do not use your Poly device until the update is complete. •Disconnect your Poly device from paired devices such as phones, tablets and computers. •Do not start a second update from a second device. •Do not ...
Uninstall all Poly software (LENS and HUB) you have on the PC, reboot and go to the LENS web app (google Poly LENS web app). - Please note the web app is only compatible with chromium browsers like Chrome, edge, etc. - Sign in and plug the headset.
4 mar 2022 · Today we will explain about a glitch that we discovered on the Focus 2 headset that without touching the headset to mute and unmute the microphone while in a call and we will explain how to fix this issue until the new firmware comes in.
7 lut 2024 · The firmware are updated to latest one by Poly lens and Plantronics Hub still issue persists. > Start the meeting in Cisco webex. > Mute/unmute using button or sliding mic. > Immediately headphone will disconnect from BT700 dongle.
Update firmware. Keep your firmware up-to-date to improve performance and add new features to your Poly device. Update your firmware using your computer with Poly Lens App. Download at poly.com/ lens. While updating firmware: Do not use your Poly device until the update is complete.
• Take off your headset (requires active smart sensors). Put on your headset to unmute. Hold a call To hold an active call or resume a held call: • Standard headset: Press the Call button for 2 seconds. • Microsoft Teams headset: Press the Mute button for 2 seconds. 10
While updating firmware: • Do not use your Poly device until the update is complete. • Disconnect your Poly device from paired devices such as phones, tablets and computers. • Do not start a second update from a second device.
