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Let's look at some steps to take for getting your account back on track. Remove Off-site Downloads or Browser Extensions. You will need to get rid of any malware before recovering your account. If you've accidentally downloaded something from a bad site, this could allow your account to be compromised again.
For myself, I just accidentally uninstall MS Authenticator app on my old phone, and forgot to generate backup codes or disable 2FA on my Roblox account before link it on the new phone.
Another thing you can do is send screenshots of you in game, videos, or screenshots that your friends have taken in order for them to know it was you who owned the account in the first place. I got hacked about a year ago in August, and I was able to recover my account using these things.
5 kwi 2020 · Chances are if you’re here, your game may currently be infected with malicious scripts or plugins, or in other words, hacked. If that’s the case, keep calm! It generally can be resolved fairly easily.
If you're not able to access your account, contact Customer Service at info@roblox.com or through their integrated Contact Us page at http://roblox.com/Support. Provide your username and details on how your account was compromised.
If you think someone else who works on your Page was hacked, please tell them to go to the Hacked Accounts section of the Help Center to get immediate help. If you're still having issues accessing your Page, you can file a report.
Learn how to remove an app or game that you've added on Facebook.
