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Find out how to troubleshoot a problem with the Messenger app, including how to update the app.
Installing the latest version may help to fix problems when something's not working. You may also want to uninstall the app and then reinstall it. If you're having trouble downloading the app, check your internet connectivity.
Learn how to use Messenger, fix a problem, and get answers to your questions.
Try searching the Help Center for the issue you're experiencing. You might also be experiencing an issue if a feature isn't available to everyone yet, or if you've been blocked from doing something, like posting, commenting or sharing.
19 mar 2024 · Facebook Messenger not working? We've compiled the top problems users face along with relatively solutions to get you back to your chat.
Troubleshooting tips. Update your Messenger app to the latest version. Connect to a reliable Wi-Fi network. Make sure your device has enough storage. Close your Messenger app and restart your device. Make sure the person you’re replying to hasn’t deactivated or deleted their account.
Be sure to report problems through the right channel. Report broken features as soon as you see them. Clearly explain what you were doing when the problem occurred and what steps we can take to reproduce the problem.
