Search results
If anything, a new user is more likely to not know all about eBay's policies, or about how to change their address, or about the consequences to the seller of not using the address on the invoice, etc. In short, a new user is less likely to consider it "bad form" to request an address change.*
It's important to keep your personal information up to date so you can buy and sell on eBay. If you change your phone number, postal address, or email address, or if any of the details we have for you are incorrect, you'll need to update the personal information on your eBay account.
They will have to figure out a way to retrieve their package from their old address. It's not your job to fix this. Next time, you may want to use Ebay's Global Shipping program (it's a box you tick when you create a listing), so you only have to ship the item to a US address, and Ebay forwards it to the buyer abroad.
You can find all the addresses you use on eBay, including your registration address and primary shipping address, in the Addresses section of My eBay. It’s a good idea to regularly review your addresses and update any that you no longer use. You can also add or update your address from the checkout page.
You can add, update, or delete shipping addresses, including changing your primary shipping address, in the Addresses section - opens in new window or tab of My eBay. You can find out more in our article about changing the address on your eBay account .
If you need to change your postage address at checkout, select Change in the Post to section. You can then choose from any of the addresses saved to your account or add a new address. To add a new address: Select Add a new address. Enter your new address.
If you need to change any of your details, such as your name, date of birth, phone number, postal address, or email address, you can do it in My eBay - opens in new window or tab. Here’s how: Go to the Account - opens in new window or tab section of My eBay. Select Personal information. Find the section you need to update, and select Edit.