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Contact us. What is your issue? Account. Payment. In-game. Technical.
How to actually contact Jagex customer support [In-Depth Guide] Discussion. It's easy - you don't. Or do you? The goal of this post is to provide a straightforward guide which maximizes your chances of actually reaching a real Jagex moderator reading your message.
Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.
What do you need help with? Subject. In one or two words, what best describes your issue? Jagex account login email. The email you use to log in to your Jagex account. Jagex account name. The name visible in your Jagex account settings. Character names. The display name for any game characters linked to your Jagex account.
To contact and request a an email from them personally, head to account recovery on the runescape website, scroll down and click on "contact" us. ETA should say 48hours but they emailed me back in a day.
Got a Jagex account question? Head to our new Support Centre. If you need help with your Jagex account check out our Jagex Accounts Support Centre.
Change your RuneScape password to something secure and not the same as your email Activate RuneScape authenticator. And make sure you have a pen and if you had it for a long time changes of something new.
