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Support. Jagex.com Jagex Accounts Launcher. Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. RuneScape. Contact us. What is your issue? Account. Payment. In-game. Technical.
How to actually contact Jagex customer support [In-Depth Guide] Discussion. It's easy - you don't. Or do you? The goal of this post is to provide a straightforward guide which maximizes your chances of actually reaching a real Jagex moderator reading your message.
Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.
The email you use to log in to your Jagex account. The name visible in your Jagex account settings. The display name for any game characters linked to your Jagex account. Please use a comma to separate each name. Tell us more about your issue.
To contact and request a an email from them personally, head to account recovery on the runescape website, scroll down and click on "contact" us. ETA should say 48hours but they emailed me back in a day.
I wish to contact Jagex and inform them that the requests are definitely not coming from me. However, I can't find any way to actually contact them. "Contact Customer Support" on their website simply results in an endless feedback loop of "helpful" articles.
Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. Support. Account access and settings. Emails. Change registered email. Can't access email. Not receiving emails. Login email and registered email.
