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The goal of this post is to provide a straightforward guide which maximizes your chances of actually reaching a real Jagex moderator reading your message. I'll be as straightforward as possible - the support center is unintuitive and understaffed .
- How to contact Jagex customer support [Guide] - Reddit
To contact and request a an email from them personally, head...
- How to contact Jagex customer support [Guide] - Reddit
Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.
The email you use to log in to your Jagex account. The name visible in your Jagex account settings. The display name for any game characters linked to your Jagex account. Please use a comma to separate each name. Tell us more about your issue.
Support. Jagex.com Jagex Accounts Launcher. Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. RuneScape. Contact us. What is your issue? Account. Payment. In-game. Technical.
To contact and request a an email from them personally, head to account recovery on the runescape website, scroll down and click on "contact" us. ETA should say 48hours but they emailed me back in a day.
The only page that leads to a contact form is the Suspicious account activity recovery page, which I am hesitant to use because I don't want my account to get locked. I've tried to resend codes over a dozen times, and used all tricks to ensure Jagex is in my contact list, there's no spam filters etc.
Got a Jagex account question? Head to our new Support Centre. If you need help with your Jagex account check out our Jagex Accounts Support Centre.
