Search results
How do I close my ProPay Account? You can cancel your ProPay Account in one of two ways: Contact ProPay Customer Service and verify your date of birth, Social Security number, and mailing address.
How do I close my ProPay Payments Account? You can cancel your ProPay Payments Account in one of two ways: Contact ProPay Customer Service by calling 866-573-0951 and verify your date of birth, Social Security number, and mailing address. We will then close your account.
You can add or remove a mobile phone number from your account in your settings. We recommend that you always add an email to your account to help you gain access to your account in case you ever lose access to your mobile phone.
It won’t let you delete the 2FA number only after you turn off 2FA. If you still have access to that number, you can recover it. If not, the best solution is to ask somebody to go and get a voice plan with that specific number, get the sms, turn off 2FA and cancel the plan. Already lost a fb account like that.
Need assistance with your account? Send a message to our friendly customer service team and they will reach out to you as soon as possible. Click the button below or contact us via telephone or email:
Have a question? Need assistance with your account? Send a message to our friendly customer service team and they will reach out to you as soon as possible. Click the button below or contact us via telephone or email: Hours: Monday - Friday, 6:30 - 7:00pm (MDT) Phone: 866-573-0951 Email: customerservice@propay.com Frequently Asked Questions
How can I change my e-mail address? To change your e-mail address, login to your ProPay Payments Account. Once you do so, click on the Account Settings menu item and click the link to change your e-mail address.
