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  1. There’s no need to call us to cancel; once your new service provider has completed your number transfer (port-out), your Koodo line will automatically be cancelled. You’ll receive a final bill from Koodo in your Self Serve account as well as an email confirming your cancellation.

  2. If you're a Koodo customer, you'll continue to receive service emails. The process of unsubscribing can take up to 10 days. During this time, you may receive emails from Koodo.

  3. You can make changes to your Koodo account for free via Self Serve. If a rep makes changes for you, service fees may apply. Manage your account and services for free. Get help from experienced customers and Koodo Mobile Masters. Can’t find what you’re looking for?

  4. 25 lis 2023 · To cancel Koodo service, you would have to contact Koodo directly go here www.koodo.com/chat and type “I want to cancel” the digital assistance should schedule a call back to a Canadian number of your choice.

  5. 2 dni temu · The only way to cancel an account whilst you're abroad is to do it through social media. Koodo don't setup call backs whilst you're out of country to prevent fraud but if you have your koodo self serve login you should be able to setup a call which is the exception. Unless a rep on here can do something for you (which i don't believe they can ...

  6. If you're switching carriers just ask them to port your phone number and that will automatically cancel your account with Koodo. If you just want to cancel you'll have to talk to a rep. You can schedule a callback at koodo.com/chat.

  7. 15 lis 2023 · Your service will continue on a month-to-month basis, until you notify Koodo that you wish to cancel service or renew your Agreement. The terms and conditions of your Agreement, including all rates and charges, will apply to your month-to-month service.