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There’s no need to call us to cancel; once your new service provider has completed your number transfer (port-out), your Koodo line will automatically be cancelled. You’ll receive a final bill from Koodo in your Self Serve account as well as an email confirming your cancellation.
- cancel phone and account
If you're switching carriers just ask them to port your...
- cancel phone and account
I am moving out of Canada and wish to cancel my account? I am not currently in Canada. ... Page 1 / 1 . Since you are currently out of the country, you can send a message to a rep on Facebook Messenger to cancel your account. https://m.me/Koodo ... Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
If you're switching carriers just ask them to port your phone number and that will automatically cancel your account with Koodo. If you just want to cancel you'll have to talk to a rep. You can schedule a callback at koodo.com/chat.
22 lut 2022 · If it’s postpaid and you truly want to cancel your number, you will need to schedule a callback using the automated assistant. If you plan to use your number with another provider, you can just port out and your Koodo line will be cancelled automatically.
15 lis 2023 · If you cancel your service or if Koodo cancels it for any reason, you remain responsible for your Koodo Tab (subject to any applicable adjustments), remaining Tab Bonus balance and for all amounts chargeable to your account up to the time the service is cancelled.
If you're a Koodo customer, you'll continue to receive service emails. The process of unsubscribing can take up to 10 days. During this time, you may receive emails from Koodo. For more questions, contact us by mail or via our contact us page.
Note: If you’re a Koodo customer, you will continue to receive service messages and account notifications. The process of unsubscribing can take up to 10 business days. During this time, you may receive text messages from Koodo + TELUS. You can subscribe again at anytime.
