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  1. Sign in to your account to access your profile, history, and any private pages you've been granted access to. Not a member?

  2. 1 Call 1.866.674.9215 from the phone number registered to your Ventra Account. 2 Enter your Ventra Card number* 3 Start using your Card for transit. *If you are calling from a number not registered to your Ventra Account, enter your access code to complete activation. Don't have your access code?

  3. How do I get my access code? To find your access code: Log in to your account with your username and password. Log in, or Don’t know your username/password? Then, click “Account Settings” to find your access code.

  4. Here's how to create a Ventra account in the Ventra app. From the welcome screen, click on "Create new account." Then follow these instructions: First, enter your email address. Next, create a username.

  5. The new Ventra app makes account management even easier with faster navigation and a simplified home screen. Buy transit value and passes in a flash, set a default card and even view your purchase and ride history — all within the app. Learn how to manage your Ventra Card in the app

  6. Everyone with access to the portal can login and keep up with real-time notes made by caregivers. You can stay informed of your loved one’s care as it occurs. You get to decide who has access to the Family Room. Information available on Family Room: Invoices and payments; Care Logs; Client Schedule

  7. If you’ve created a Ventra account you can log in and use transit value from that card’s account to buy a Metra mobile ticket. You can load value with cash at any Ventra Vending Machine or at any of about 1,000 Ventra retail locations around town, including most currency exchanges and drugstores.

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