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  1. 24 cze 2022 · When you sell a good or a service to a consumer online or via other means of distance communication (by telephone, mail order) or outside a shop (from a door-to-door salesperson), the consumer has the right to return the item or cancel the service within 14 days.

  2. 24 wrz 2024 · How to claim the 2-year guarantee for EU purchases, get a repair, replacement or refund, how to cancel orders made outside shops (online, by phone, mail order).

  3. 1 sty 2022 · Rules on consumer remedies and guarantees in the sale of goods and the supply of digital content and digital services

  4. 24 cze 2022 · Zgodnie z przepisami UE sprzedawca musi udzielić co najmniej dwuletniej gwarancji prawnej (tzw. rękojmia) na wypadek, gdyby zakupiony towar okazał się wadliwy bądź nie wyglądał lub nie działał tak, jak przedstawiono w opisie.

  5. 1 sie 2024 · Thanks to the European Union, for any purchase in store or on the Internet from a professional seller, you benefit from a legal guarantee of conformity of at least 2 years, which allows you to ask the seller to repair or exchange the good, or if this proves impossible, the reimbursement of the sums paid. Since January 1st 2022, this guarantee ...

  6. If you buy goods in Europe and they turn out to be faulty or do not look or work as advertised, a seller must repair or replace them, reduce the price, or give you a refund. On this page, you will find all essential information about guarantee and warranty rules in the EU, Norway, and Iceland.

  7. Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller.

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