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  1. Submitters may send a 276 claim status request on claims filed electronically (an 837 transaction) or on paper. BCBSLA does not distinguish between paper or electronic claims when issuing a 277 response.

  2. Customer need to have: 1. Great ID. 2. Claim submitted for Individual Takaful Plan as well as Employee Benefit Claims. 3. List of claims submitted for certificate where Great ID is the Certificate Owner. 3. Step-by-Step to View Claim Status.

  3. Claim Status Inquiry (CSI) allows you to electronically check the status of production claims after they have passed the front-end edits and received Claim Control Numbers (CCN). Through CSI, you will know if your claim has been paid, denied, or pending.

  4. For claims processing, medicare info/billing, general guidance, or other complex issues. Mailing Addresses For ADRs, claims, EDI, FOIA, medical policy, enrollment, or other inquiries.

  5. Claim Submission . Mailing address for claims ; See Member ID card for details . Client Listing ; Request a client list . Provider Relations, Phone: 888-266-3053, or email: providercontact@zelis.com Credentialing . Obtain information specific to credentialing, answer credentialing questions ; Credentialing, Phone: 304-720-6283, or email ...

  6. To check claims status, begin by searching for one or multiple claims. You can lookup claims using either the WellCare Control Number (WCN), Claim Number, Medicaid ID, Medicare ID, Member ID or Member Name and Date of Birth.

  7. Contact Us. Providers with internet access will find helpful information online at highmarkbcbs.com . NaviNet ® users should use NaviNet for all routine inquiries. But if you need to contact us, below are the telephone numbers exclusively for providers. Convenient self-service prompts available.

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