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  1. Contact Information. Phone Support: For immediate help, call 800-236-4300 during these hours: 7 a.m. – 9 p.m. CT, Monday – Friday. Email and Online: Assistance is also available through Mygreatlakes, which offers comprehensive services from payment processing to loan management. Mail Correspondence.

  2. 22 cze 2023 · If Great Lakes is your student loan servicer, it can answer questions about your loans, manage payments and help you enroll in an income-driven plan.

  3. 6 wrz 2022 · Learn how to reach Great Lakes, a leading student loan servicer for federal loans, by phone, mail or online. Find out how to file a complaint against Great Lakes if you have issues with your repayment plan or account.

  4. 5 wrz 2024 · If you have concerns or questions about your student loan, contact Nelnet for assistance. Nelnet is your primary resource for your previously serviced Great Lakes student loans. Call Nelnet

  5. Customers experiencing difficulties with MyGreatLakes can access various channels for support. Customer service representatives are available via phone at (800) 236-4300 for US calls or (608) 246-1700 for international inquiries. They are available Monday to Friday between 7 a.m. and 9 p.m.

  6. 30 sty 2019 · So, what should you do if you have questions, concerns or issues with your Great Lakes loans? Contact Great Lakes right away by phone, email and/or mail/fax (see contact list above). If Great Lakes cannot or does not resolve your problem, or you disagree with Great Lakes, contact the Federal Student Aid Ombudsman Group.

  7. Madison, QI 53707-7860. Website: https://mygreatlakes.org/educate/. Click here for more information on the other main student loan servicers. Great Lakes Educational Loan Services is one of the nation’s largest servicers, handling about 1 in 4 student loans issued by the federal government.

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