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  1. Learn how to check the status of your vehicle limited warranties, the differences between a bumper-to-bumper and powertrain limited warranty, and details about Roadside Assistance. For limited warranty information on current models, visit the warranty page on experience.gm.com.

  2. Contact Us Via Messaging. Use 'message us' button at the bottom of the page. Sunday to Saturday. 8 a.m. to 11 p.m. EST. Contact our support staff at General Motors if you are not enjoying an exceptional experience and let us help you with your limited warranty, repair and more.

  3. General Inquiries. Find contact information for GM brands.

  4. Have the following information available: Vehicle Identification Number (VIN); dealer name and location; date of service; present mileage. When contacting the customer assistance center, remember that your concern will likely be resolved at a dealer's facility.

  5. Learn how to check the status of your vehicle limited warranties, the differences between a bumper-to-bumper and powertrain limited warranty, and details about Roadside Assistance. For limited warranty information on current models, visit the warranty page on GMC.com.

  6. View all parts warranty information here. You will then need to purchase a replacement part and contact the Customer Support Center via the contact options below for further assistance. Ensure you have receipts available for both the original purchase and the replacement on hand for the claim.

  7. If the concern has already been reviewed with the sales or service manager, contact the owner of the dealership or the general manager. Two – If your concern cannot be resolved quickly by the dealer or service centre management, contact. Chevrolet Customer Assistance Centre. P.O. Box 1062.

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