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For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you. For inquiries regarding the denial of a Global Entry application, visit the Denial Inquiries page.
After you have submitted your application and scheduled an interview at a Global Entry Enrollment Center, contact the Global Entry Enrollment Center where your interview is scheduled to request a reasonable modification or auxiliary aid or service to complete the Global Entry application process.
If you have questions or concerns about your Global Entry, NEXUS, or SENTRI membership, you may visit the Trusted Traveler Program website or contact Customs and Border Protection at (877) 227-5511 or by email.
27 wrz 2024 · Before applying, make sure you are eligible for Global Entry. Create a Trusted Traveler Programs (TTP) account. Regardless of your age, you must have your own Trusted Traveler Programs (TTP) account. Log in to your TTP account and complete the application. A $120 non-refundable fee is required with each completed application.
18 kwi 2024 · For questions about eligibility, contact the Global Entry Enrollment Center nearest you. CBP notes that if your application is denied, you can ask to be reconsidered.
25 wrz 2023 · Still waiting on Global Entry conditional approval? Try calling the Global Entry information line at (877) 227-5511 to escalate your approval process, but there's no guarantee. And reports from travelers suggest that CBP will not escalate a Global Entry application until the nine-month mark.
The Trusted Traveler Programs (Global Entry, TSA PreCheck ®, SENTRI, NEXUS, and FAST) are risk-based programs to facilitate the entry of pre-approved travelers. All applicants are vetted to ensure that they meet the qualifications for the program to which they are applying.
