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31 paź 2018 · This paper provides a meta-analysis of the generalizations in the relationships between the antecedents and consequents of satisfaction with online banking services.
1 sty 2022 · The study investigates the challenges, technology, and future research agenda of digital banking. The paper follows the manifestation of Kitchenham's SLR protocol. Six databases were used to ...
1 wrz 2023 · E-banking provides a digital platform to mark the basic to complex banking requirements over digital devices. The study sheds light on the Impact of e-banking on customer satisfaction....
14 lip 2023 · The research followed the E-S-QUAL model to measure the online banking service quality (OBSQL) by five dimensions: e-customer service, site of the organization, website efficiency, user-friendliness, security, and privacy.
9 lis 2023 · Objectives: This paper explains, synthesizes, reviews the main findings, and provides suggestions for future research to deepen and enrich understanding of technology-based banking services ...
27 paź 2022 · This article studies how Internet Banking’s use influenced European banks’ profitability and if the phenomenon of the branches’ strong contraction (started in 2009 and consolidated from 2011 to 2016) depended on using these technologies or the economic crisis of the period.
29 sty 2022 · The present study integrates perceived risk and perceived benefit with unified theory of acceptance and use of technology 2 (UTAUT2) to propose an integrated risk–benefit framework for predicting online banking services (OBS) usage behavior of customers.
