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If you have questions or need assistance making a booking, our reservation specialists can be reached at 215-572-7676 or via our Contact Us page. You can also reach the Frequently Asked Questions page from anywhere on the site. Just click the link at the bottom of every page.
For Customer Service Call: 1-844-827-9996. For Emergency Assistance during Your Trip Call: 1-844-827-9991 (From U.S. or Canada) or 1-443-470-7142 (Collect, Worldwide) How to Book. Gate 1 Travel's online reservation system is quick and simple. Choose a Region.
For people on an alternative to detention: Border information line 1-800-461-9999; For people subject to a removal order: 1-833-995-0002
How to sign in using GCKey. Forgot your username or password. Change your GCKey password, email or authentication. What to do if your GCKey has been revoked. GCKey is not an account. A GCKey username and password can be used to sign in to any Government of Canada online account that supports GCKey. It's not an account.
Contact the Client Support Centre. Use the web form, get pre-recorded information about our programs or talk to an agent (in Canada only) Ask about your case or situation. Ask about applications over normal processing times, get application updates or report a technical problem. Check your application status.
Sign in to a Government of Canada online account. There are separate accounts for the many services across the Government of Canada. Use the list or table below to find the sign-in/register page for the account or service that you need.
Use our online form or our toll-free phone line to help stop illegal border activities.
