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  1. Phone Check-in. Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center. This service is available from 24 hours to 4 hours before departure.

  2. Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  3. Phone Check-in. Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center. This service is available from 24 hours to 4 hours before departure.

  4. Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.

  5. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service,

  6. For further information please contact the Garuda Indonesia Call Center at 0804-1-807-807 (within Indonesia region only) or +62-21-2351 9999. It is easier and more convenient for your transaction with Garuda Indonesia Travel Voucher. You can also give this voucher as a special gift for your beloved ones or colleagues.

  7. Whether you prefer to check in online, at the airport, or using the airline's mobile app, Garuda Indonesia makes the process seamless and hassle-free. If you choose to check in online, simply visit the official Garuda Indonesia website and follow the instructions to check in for your flight.