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  1. Follow the steps below: Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  2. Follow the steps below: Contact Garuda Indonesia live chat or contact center at 0804 1 807 807. Make a ticket reservation for your trip. Open the payment link sent to your e-mail. Select your preferred payment method: - Credit cards: Visa and Master. - Debit card (online debit): E-pay BRI. Fill in your personal data on the payment page.

  3. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service, garudamiles@garuda-indonesia.com, for GarudaMiles Service,

  4. Unlock Rewards as You Fly: Make Every Mile Count! Be assured that every journey with Garuda Indonesia is a rewarding experience. Earn miles when you fly with us and our airline partners, unlocking of special benefits and exclusive privileges. Don't wait any longer, join now!

  5. Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.

  6. Information: To use Online Check-in, please use your e-ticket with confirmed reservation. For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in. Passengers with connecting flights can check-in sequentially. Please arrive early for quarantine and security checks.

  7. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service, garudamiles@garuda-indonesia.com, for GarudaMiles Service,