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  1. Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.

  2. Follow the steps below: Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  3. We advise passengers to check in at the airport at least 1 (one) hour before departure time for domestic departure and 2 (two) hours before departure time for international departure; however, it is even better to arrive at the airport earlier than expected. For further information please contact Garuda Indonesia Call Center at 0804 1 807 807 ...

  4. Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center. This service is available from 24 hours to 4 hours before departure.

  5. Information: To use Online Check-in, please use your e-ticket with confirmed reservation. For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in. Passengers with connecting flights can check-in sequentially. Please arrive early for quarantine and security checks.

  6. You can do Garuda Indonesia web check-in via the official website or the Garuda Indonesia Mobile application. This is an efficient and practical way to prepare for travel, especially in the face of long queues at the airport.

  7. If you choose to check in online, simply visit the official Garuda Indonesia website and follow the instructions to check in for your flight. Online check-in is available from 24 hours up to 4 hours before your scheduled departure time.

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