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  1. ENJOY THE EASIER WAY TO MANAGE YOUR BOOKINGS. Now you can easily modify your flight details through Garuda Indonesia website*. *this feature is currently available for domestic flights and ticket purchased through www.garuda-indonesia.com or Garuda Indonesia Mobile App only.

  2. TRF126-ticket number/FULL TRF126-ticket number/FULL/CP100.00A Partial Refund 4a. Initiate partial refund and display refund record 4b. Add cancellation penalty TRF126-ticket number TRFU/CP100.00A Tax only Refund 5. Process tax only refund TRF__ (ticket number)/FULL/TAX 6. Process and print refund TRFP 7. Check coupon status TWD/L_ (from FA Line) 8.

  3. Simply fill out the Missing Mileage Form and its attachment (boarding passes and passenger coupon or e-ticket itinerary receipt) and send it to GarudaMiles Center Jakarta or Garuda Indonesia Sales Office.

  4. How to get refund from Garuda Indonesia airlines for unused / partially used flight tickets? By online. Visit https://request.garuda-indonesia.com/passenger/form; Go to “My Bookings” and Click ‘request a refund’ under Flight details; Enter the required details and make the payment if applicable.

  5. And it is now easier than ever with an online booking cancellation form template. When people would like to call off their bookings, they can easily do so via a booking cancellation form template. Simply create request forms and automate your workflow effortlessly.

  6. Refund award ticket can be done by contacting Garuda Indonesia contact center or nearest Garuda Indonesia ticketing office. Refund will be processed as long as the award ticket is still valid. To refund the award ticket, you will get penalty mileage of 20% from the total mileage of the whole trip.

  7. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service, garudamiles@garuda-indonesia.com, for GarudaMiles Service,