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  1. Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  2. Contact Garuda Indonesia live chat or contact center at 0804 1 807 807. Make a ticket reservation for your trip. Open the payment link sent to your e-mail. Select your preferred payment method: - Credit cards: Visa and Master. - Debit card (online debit): E-pay BRI. Fill in your personal data on the payment page.

  3. Fill out the registration form. The Head Office will conduct verification and investigation of prospective GRS members. Approval will be granted if all the required information is in order.

  4. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service,

  5. Garuda Indonesia is the first Indonesian airline to join SkyTeam. Find More. With more than 600 daily flights, Garuda Indonesia proudly serves its passengers with the award-winning "Garuda Indonesia Experience" service, which highlights the warm Indonesian Hospitality and rich diverse culture.

  6. How to reissue ticket to a lower fare with equivalent rate and issue an EMD for the residual balance?

  7. Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.

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