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Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.
Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center. This service is available from 24 hours to 4 hours before departure.
Check-in conveniently with our check-in options below: City Check-in service is available at Garuda Indonesia Sales Office (domestic branch office) which available from 48 to 4 hours before departure time. Phone Check-in. Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center.
To use Online Check-in, please use your e-ticket with confirmed reservation. For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in. Passengers with connecting flights can check-in sequentially. Please arrive early for quarantine and security checks.
User-ID/Tour code is used to log in to the GRS booking system. Registration Offline: Visit the nearest Garuda Indonesia Head Office. Fill out the registration form. The Head Office will conduct verification and investigation of prospective GRS members. Approval will be granted if all the required information is in order.
You can do Garuda Indonesia web check-in via the official website or the Garuda Indonesia Mobile application. This is an efficient and practical way to prepare for travel, especially in the face of long queues at the airport.
