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  1. Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  2. Insert the voucher code on the payment page on Garuda Indonesia website or GIA Mobile app for ticket purchase and other Garuda Indonesia products. Buy Voucher We are currently developing the system for a better experience.

  3. Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.

  4. Web Check-in. Garuda Indonesia Web Check-in is an alternative check-in provided by Garuda Indonesia for Passenger to simplify check in via website. Available for domestic and international flight from: Mobile Check-in. Passengers can check in and make seat selection using Garuda Indonesia mobile app.

  5. User-ID/Tour code is used to log in to the GRS booking system. Registration Offline: Visit the nearest Garuda Indonesia Head Office. Fill out the registration form. The Head Office will conduct verification and investigation of prospective GRS members. Approval will be granted if all the required information is in order.

  6. You can do Garuda Indonesia web check-in via the official website or the Garuda Indonesia Mobile application. This is an efficient and practical way to prepare for travel, especially in the face of long queues at the airport.

  7. How to reissue ticket to a lower fare with equivalent rate and issue an EMD for the residual balance?