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  1. Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  2. Make a ticket reservation for your trip. Open the payment link sent to your e-mail. Select your preferred payment method: - Credit cards: Visa and Master. - Debit card (online debit): E-pay BRI. Fill in your personal data on the payment page. Click "payment" to process the payment.

  3. Prospective GRS members will receive User-ID/Tour code, agent code, and a URL to activate their password after approval from the Head Office. User-ID/Tour code is used to log in to the GRS booking system. Registration Offline: Visit the nearest Garuda Indonesia Head Office. Fill out the registration form.

  4. Garuda Indonesia Travel Voucher is a voucher issued by Garuda Indonesia with a certain amount. Insert the voucher code on the payment page on Garuda Indonesia website or GIA Mobile app for ticket purchase and other Garuda Indonesia products.

  5. *) You can find all the status codes in GGCODE followed by the first letter of the codes. Example: To find HK, enter: GGCODEH

  6. How To All. How To GATE - ALTEA HOW TO. Search Help. Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

  7. How to Request/Modify/Delete Altea User ID for Travel Agent Users