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  1. Check-in is available on all domestic and some selected international flights, for travellers holding a confirmed and valid e-ticket.

  2. For further information please contact Garuda Indonesia Call Center at 0804 1 807 807 (Within Indonesia region only) or +62 21 23519999. Check-in conveniently with our check-in options below: City Check-in

  3. Passengers who possess a ticket can check in by telephone through the Garuda Indonesia Call Center. This service is available from 24 hours to 4 hours before departure. Referring to the provisions of Government regulations regarding the Domestic Travel Protocol by Air Transportation during the Corona Virus Disease 2019 (COVID-19) Pandemic, the ...

  4. Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  5. When can I do web check in Garuda Indonesia? Online check-in time opens 48 hours-2 hours before departure for domestic flights, and 48 hours-4 hours before departure for international flights. Do I need to print a boarding pass if do Garuda Indonesia check in online?

  6. To use Online Check-in, please use your e-ticket with confirmed reservation. For prompt customs and immigration procedures, please bring your passport and fill in your passport information during Online Check-in. Passengers with connecting flights can check-in sequentially. Please arrive early for quarantine and security checks.

  7. Mobile Check-in. Masukkan tanggal keberangkatan, booking reference atau nomor e-ticket anda. Verifikasi dokumen perjalanan sampai dengan 2 jam sebelum keberangkatan. Para penumpang yang memiliki tiket dapat melakukan check-in melalui mobile app Garuda Indonesia.