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  1. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service, garudamiles@garuda-indonesia.com, for GarudaMiles Service,

  2. Follow the steps below: Contact Garuda Indonesia live chat or contact center at 0804 1 807 807. Make a ticket reservation for your trip. Open the payment link sent to your e-mail. Select your preferred payment method: - Credit cards: Visa and Master. - Debit card (online debit): E-pay BRI. Fill in your personal data on the payment page.

  3. www.garuda-indonesia.com › id › enGaruda Indonesia

    Contact Garuda Indonesia for flight bookings, support, and more.

  4. - Once the E-ticket has been sent to registered email address, we have fulfilled our obligation to provide the service. We will not be responsible for handling situations that arise after you have made a ticket exchange, cancellation or refund as a voucher directly with Garuda Indonesia.

  5. TRF126-ticket number/FULL TRF126-ticket number/FULL/CP100.00A Partial Refund 4a. Initiate partial refund and display refund record 4b. Add cancellation penalty TRF126-ticket number TRFU/CP100.00A Tax only Refund 5. Process tax only refund TRF__ (ticket number)/FULL/TAX 6. Process and print refund TRFP 7. Check coupon status TWD/L_ (from FA Line) 8.

  6. Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  7. Welcome to Livechat. Thank you for waiting us! We appreciate your patience for holding. We are very sorry, but all our agents are engaged right now Please leave an offline message. OK. You already have another active chat window to see the messages please use that active window. Welcome to our Live Chat Service.