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  1. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service, garudamiles@garuda-indonesia.com, for GarudaMiles Service,

  2. Email: customer@garuda-indonesia.com. Your request will be processed manually by the Garuda Indonesia customer service person. Through travel agent. If you have booked a Garuda Indonesia flight ticket through any travel agent, please contact them for a refund.

  3. Contact Garuda Indonesia live chat or contact center at 0804 1 807 807. Make a ticket reservation for your trip. Open the payment link sent to your e-mail. Select your preferred payment method: - Credit cards: Visa and Master. - Debit card (online debit): E-pay BRI. Fill in your personal data on the payment page.

  4. 11 wrz 2023 · Speaking to them in an online chat, they have no problem cancelling the reservation and issuing a 100% refund, but in order to process the refund we need to send them an email with all sorts of information that, well, seems problematic, This is the direct quote from my online chat:

  5. www.garuda-indonesia.com › id › enGaruda Indonesia

    Contact Garuda Indonesia for flight bookings, support, and more.

  6. If you lost an electronic ticket document, you can ask any Garuda Indonesia branch office or travel agent issuing office to re-print the ticket if you have proper proof of identity. For further information call Garuda Indonesia Call Center at at 0804-1807807, or visit the nearest Garuda Indonesia sales office or travel agent.

  7. TRF126-ticket number/FULL TRF126-ticket number/FULL/CP100.00A Partial Refund 4a. Initiate partial refund and display refund record 4b. Add cancellation penalty TRF126-ticket number TRFU/CP100.00A Tax only Refund 5. Process tax only refund TRF__ (ticket number)/FULL/TAX 6. Process and print refund TRFP 7. Check coupon status TWD/L_ (from FA Line) 8.