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  1. Follow the steps below: Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.

  2. Enjoy the convenience of your ticket reservation via our live chat or contact center at 0804 1 807 807. Follow the steps below: This program is only available for the new ticket booking. Not available for reschedule, reroute, or rebooking.

  3. If you lost an electronic ticket document, you can ask any Garuda Indonesia branch office or travel agent issuing office to re-print the ticket if you have proper proof of identity. For further information call Garuda Indonesia Call Center at at 0804-1807807, or visit the nearest Garuda Indonesia sales office or travel agent.

  4. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service, garudamiles@garuda-indonesia.com, for GarudaMiles Service,

  5. 16 wrz 2023 · Layanan reschedule tiket Garuda Indonesia dapat dilakukan lewat online, call center 24 jam, atau kantor penjualan (sales office).

  6. Email: customer@garuda-indonesia.com. Your request will be processed manually by the Garuda Indonesia customer service person. Through travel agent. If you have booked a Garuda Indonesia flight ticket through any travel agent, please contact them for a refund.

  7. Rescheduling is only allowed before flight departure. Rescheduling is only valid on tickets purchased via Garuda Indonesias Channel (Website, GIA Mobile App, Sales Office, and Contact Center). I have read online Manage My Booking notice and Information. <Important> Each booking is only allowed one Online Check-in.