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  1. *for international flights or ticket purchased not through Garuda Indonesia website/Garuda Indonesia Mobile App, schedule changes can be made through Garuda Indonesia 24-Hour Contact Center or Garuda Indonesia Sales Office.

  2. Follow the steps below: Contact Garuda Indonesia live chat or contact center at 0804 1 807 807. Make a ticket reservation for your trip. Open the payment link sent to your e-mail. Select your preferred payment method: - Credit cards: Visa and Master. - Debit card (online debit): E-pay BRI. Fill in your personal data on the payment page.

  3. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service, garudamiles@garuda-indonesia.com, for GarudaMiles Service,

  4. www.garuda-indonesia.com › id › enGaruda Indonesia

    Contact Garuda Indonesia for flight bookings, support, and more.

  5. TRF126-ticket number/FULL TRF126-ticket number/FULL/CP100.00A Partial Refund 4a. Initiate partial refund and display refund record 4b. Add cancellation penalty TRF126-ticket number TRFU/CP100.00A Tax only Refund 5. Process tax only refund TRF__ (ticket number)/FULL/TAX 6. Process and print refund TRFP 7. Check coupon status TWD/L_ (from FA Line) 8.

  6. Cancellation: - Ticketing fee is not refundable in any case. - Combination fare between Economy Promotion and other classes will not be permitted for cancellation or refund. - The refunding/rerouting/rescheduling policy applied during the Covid 19 period until updated new notice will be subject to the following conditions:

  7. Get in Touch with Us. Related with service maintenance on the Contact Us feature on our website, temporarily customer voices can be conveyed via email to: e-booking@garuda-indonesia.com, for Reservation and Ticketing Service, baggage@garuda-indonesia.com, for Bagagge Handling Service, garudamiles@garuda-indonesia.com, for GarudaMiles Service,