Search results
TRF126-ticket number/FULL TRF126-ticket number/FULL/CP100.00A Partial Refund 4a. Initiate partial refund and display refund record 4b. Add cancellation penalty TRF126-ticket number TRFU/CP100.00A Tax only Refund 5. Process tax only refund TRF__ (ticket number)/FULL/TAX 6. Process and print refund TRFP 7. Check coupon status TWD/L_ (from FA Line) 8.
Follow the steps below: Log on Garuda Indonesia website on www.garuda-indonesia.com, choose menu “My Trip” on the left side of the page. Enter booking code and last name, then click “Check”. You will be directed to Booking Confirmation page. Click “Modify flights” to change the flight schedule.
Rescheduling is allowed for all Garuda Indonesia flights (Domestic or International). Rescheduling is only allowed before flight departure. Rescheduling is only valid on tickets purchased via Garuda Indonesia’s Channel (Website, GIA Mobile App, Sales Office, and Contact Center).
If you lost an electronic ticket document, you can ask any Garuda Indonesia branch office or travel agent issuing office to re-print the ticket if you have proper proof of identity. For further information call Garuda Indonesia Call Center at at 0804-1807807, or visit the nearest Garuda Indonesia sales office or travel agent.
For more information about Garuda Indonesia ticket purchase on Garuda Indonesia website, for Citilink ticket please contact Citilink call center at 0804 1 080808
Refund award ticket can be done by contacting Garuda Indonesia contact center or nearest Garuda Indonesia ticketing office. Refund will be processed as long as the award ticket is still valid. To refund the award ticket, you will get penalty mileage of 20% from the total mileage of the whole trip.
For detailed and up to date information that is relevant to your trip, we advise you to always check travel documents and health advice and fill in the required fields. If you lost your ticket/travel document, please complete Indemnity Form and collect to airport staff. Check Now.
