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  1. The Claim Status Tracker was developed to show a claimant where you are in the unemployment benefit claim process and what your next steps will be. You can watch the Claim Status Tracker bar in your MyUI Portal for changes in color and descriptions of your claim status.

  2. Contact the GDOL by chatting with George A.I., our virtual agent located on the GDOL homepage in a chat box at the bottom of the page, or by calling the GDOL Virtual Agent by phone at 1-877-709-8185 unless otherwise specified.

  3. The dashboard displays a Claim Status Tracker and details about the most recently filed regular state unemployment claim. MyUI requires you to enter your social security number and established password created for your unemployment claim account.

  4. The federal Pandemic Unemployment Assistance (PUA) program ended in Georgia with week ending June 26, 2021. However, claimants may be eligible for reconsideration of a denied PUA claim based on expanded allowable reasons provided by the Continued Assistance for Unemployed Workers Act of 2020 (Continued Assistance Act).

  5. Unemployment Claim Account Management. For the security of the unemployment benefits system and your information, you must have a password associated with your unemployment claim account to be able to access online related services, such as, file an unemployment claim, request weekly benefit payments, etc.

  6. Contact Us. Thank you for using the Georgia Department of Labor (GDOL) web site. Every effort has been made to provide useful, accurate, and complete information and resources. Service Locations. Find a Career Center to view information on local office locations and phone numbers. Other Inquiries.

  7. When calling the Georgia unemployment phone number: 877-709-8185 For Benefit Claim Information, say “Claim Status” For Electronic Wage Reporting, say “Quarterly Tax and Wage Report”

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