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G30. DID YOU ARRIVE MORE THAN 30 MINUTES LATE AT YOUR FINAL DESTINATION? IF YOUR JOURNEY INCLUDED TGV INOUI OR INTERCITÉS TRAINS, HERE’S WHAT TO DO. No matter what caused the delay, you are entitled to compensation, and you have 90 days from your travel date to request it.
I HAVE MY FREE GUARANTEE FROM 30 MINS DELAY. G30 TRAVEL GUARANTEE 1 Complete the form below in capital letters. 2 Attach your original train ticket or a copy (original ticket cannot be returned) accompanied, if travelling without reservation, by the original delays report specifying the train taken, to be requested at the arrival station. For com-
Vous avez pris un train éligible (voir liste ci-dessus), vous êtes arrivé avec plus de 30 min de retard à votre destination finale, et votre billet de train est éligible. Munissez-vous de votre référence de dossier (n° de DV – Dossier Voyage) et faites votre demande en ligne sur TOUTOUI.
Make sure you have your reference number (DV number) and go to the SNCF's G30 online form. You will receive a first email to confirm that your request has been taken care of. Within 24 to 48 hours, you'll reveice a second email informing you of the amount of your compensation.
G30: Your guarantee from 30 minutes delay. The G30 applies to TGV INOUI or INTERCITÉS itineraries. If travelling with another carrier (OUIGO, Thalys, Eurostar, TER, TRANSILIEN, …), please make your claim to the relevant customer service.
9 lut 2024 · How to receive your voucher. To receive your digital voucher, 4 steps are all you need: provide yourself with your file reference (travel file number) go to the SNCF Voyageurs G30 online form. you'll receive an initial e-mail confirming that your request has been processed, then within 24 to 48 hours, a second links-email informing you of the ...
VOTRE VOYAGE INCLUANT UN TRAJET TGV INOUI OU INTERCITÉS A EU PLUS DE 30 MINUTES DE RETARD À DESTINATION FINALE ? Quel que soit le motif du retard, bénéficiez de la Garantie G30 en adressant votre demande de compensation dans les 90 jours suivant la date de votre voyage.
