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Votre éligibilité à l'offre G30. Vous avez pris un train éligible (voir liste ci-dessus), vous êtes arrivé avec plus de 30 min de retard à votre destination finale, et votre billet de train est éligible. Munissez-vous de votre référence de dossier (n° de DV – Dossier Voyage) et faites votre demande en ligne sur TOUTOUI.
- Belgique
Bons plans : si votre train a plus de 30 minutes de retard,...
- Luxembourg
Bons plans : si votre train a plus de 30 minutes de retard,...
- Nederland
Kies voor gegarandeerde stiptheid met SNCF Connect. Leer...
- Belgique
1 Complete the form below in capital letters. 2 Attach your original train ticket or a copy (original ticket cannot be returned) accompanied, if travelling without reservation, by the original delays report specifying the train taken, to be requested at the arrival station.
G30. DID YOU ARRIVE MORE THAN 30 MINUTES LATE AT YOUR FINAL DESTINATION? IF YOUR JOURNEY INCLUDED TGV INOUI OR INTERCITÉS TRAINS, HERE’S WHAT TO DO. No matter what caused the delay, you are entitled to compensation, and you have 90 days from your travel date to request it.
G30: Your guarantee from 30 minutes delay. The G30 applies to TGV INOUI or INTERCITÉS itineraries. If travelling with another carrier (OUIGO, Thalys, Eurostar, TER, TRANSILIEN, …), please make your claim to the relevant customer service.
Make sure you have your reference number (DV number) and go to the SNCF's G30 online form. You will receive a first email to confirm that your request has been taken care of. Within 24 to 48 hours, you'll reveice a second email informing you of the amount of your compensation.
9 lut 2024 · More practical, easier to use and more environmentally friendly, the digital voucher is used as compensation for the G30 (30-minute guarantee). Find out more about its conditions of use and get answers to your questions.
BD30. TGV INOUI & INTERCITÉS. You are currently viewing a form designed for submitting a compensation request for a journey that includes a trip on TGV INOUI or INTERCITÉS. Loading...
