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  1. www.sncf-connect.com › train › garantie-30minGarantie G30 | SNCF Connect

    Votre éligibilité à l'offre G30. Vous avez pris un train éligible (voir liste ci-dessus), vous êtes arrivé avec plus de 30 min de retard à votre destination finale, et votre billet de train est éligible. Munissez-vous de votre référence de dossier (n° de DV – Dossier Voyage) et faites votre demande en ligne sur TOUTOUI.

    • Belgique

      Bons plans : si votre train a plus de 30 minutes de retard,...

    • Luxembourg

      Bons plans : si votre train a plus de 30 minutes de retard,...

    • Nederland

      Kies voor gegarandeerde stiptheid met SNCF Connect. Leer...

  2. 9 lut 2024 · How to receive your voucher. To receive your digital voucher, 4 steps are all you need: provide yourself with your file reference (travel file number) go to the SNCF Voyageurs G30 online form. you'll receive an initial e-mail confirming that your request has been processed, then within 24 to 48 hours, a second links-email informing you of the ...

  3. 26 wrz 2017 · Le formulaire G30 permet de réclamer une compensation financière ou sous forme de bon d'achat suite à un retard important de votre train. Cette compensation est graduée selon la durée du retard: De 30 à 59 minutes : 25% du prix du billet en bon d'achat.

  4. Make sure you have your reference number (DV number) and go to the SNCF's G30 online form. You will receive a first email to confirm that your request has been taken care of. Within 24 to 48 hours, you'll reveice a second email informing you of the amount of your compensation.

  5. G30. DID YOU ARRIVE MORE THAN 30 MINUTES LATE AT YOUR FINAL DESTINATION? IF YOUR JOURNEY INCLUDED TGV INOUI OR INTERCITÉS TRAINS, HERE’S WHAT TO DO. No matter what caused the delay, you are entitled to compensation, and you have 90 days from your travel date to request it.

  6. 1 Complete the form below in capital letters. 2 Attach your original train ticket or a copy (original ticket cannot be returned) accompanied, if travelling without reservation, by the original delays report specifying the train taken, to be requested at the arrival station.

  7. You are currently viewing a form designed for submitting a compensation request for a journey that includes a trip on TGV INOUI or INTERCITÉS.

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