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To refund your eligible Epic Games Store purchase, follow the Self-Service refund steps below. For eligibility requirements see the Epic Games Store Refund Policy.
- Store Refund Policy
If the game is eligible for a self-service refund, please...
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- Store Refund Policy
My Authenticator app or SMS two-factor authentication (2FA) has locked me out of my account. Need help with your Fortnite game or account? Fortnite Support articles contain guides and instructions for resolving your customer service needs.
If the game is eligible for a self-service refund, please click the “Refund” button to start the refund process. In-game purchases in Fortnite, Fall Guys, and Rocket League are powered by the Epic Games Store, so this policy also applies to purchases made in those games on PC.
Przedmiotów kupionych bezpośrednio za pieniądze nie można zwrócić poprzez anulowanie zakupu w Fortnite lub użycie zgłoszeń zwrotu. Możesz otrzymać zwrot poprzez swoją platformę zakupu. Więcej informacji znajdziesz na stronie fn.gg/platformrefunds
Do you need help with Fortnite or your Epic Games account? Our support center contains answers to our most frequently asked questions.
18 wrz 2023 · Start Your Claim. Epic Account IDs contain 32 characters. Remember to include any leading zeros. If you need help locating your Epic Account ID, please click here. *Epic Account ID: RequiredInvalid Entry. *Confirm Epic Account ID: RequiredEpic Account ID does not match.
Do you need help with Fortnite or your Epic Games account? Our support center contains answers to our most frequently asked questions.